< Back to all FAQs

How does the checkout process work?

ShopWP does not handle any portion of the checkout process. Instead, we send users to the default Shopify checkout page for the final shipping and billing steps.

For example, when a customer clicks the “Begin checkout” button inside the ShopWP cart they’re redirected to the default Shopify checkout page to enter their billing info.

While we can understand the temptation to use WordPress for checkout, here’s a few reasons why we suggest you avoid that path:

  1. Shopify has battle tested their checkout page. It’s extremely secure and you don’t need to worry about anything breaking during this crucial step for your customers. If you build a custom solution, or rely on a third-party plugin, you’re definitely taking a risk here.
  2. The Shopify checkout page converts very well.
  3. Using the default Shopify checkout page lets you use any of the Shopify apps that customize the checkout pages.

More information on the Shopify checkout process can be found here.