Refunds and Terms of Payment
💵 30-day Money Back Guarantee
At ShopWP, we stand behind our products and services. We offer a 30-day money-back guarantee on all our software tiers. If you are not completely satisfied with your purchase, simply let us know within 15 days of your initial purchase, and we will issue a full refund, no questions asked.
💰 Refund Eligibility
Our 30-day money-back guarantee applies to all license tiers offered by ShopWP. Whether you’re a new customer or a returning one, we want to ensure your satisfaction with our products.
🔄 Subscription Renewals
All ShopWP subscriptions automatically renew on an annual basis until canceled by the customer. We will send you a reminder before your renewal date to ensure you have the opportunity to make any necessary adjustments to your subscription.
Please make sure our emails are not going to your junk / spam folder!
🚫 Cancellation Policy
You can cancel your ShopWP subscription at any time, and there are no cancellation fees. To cancel your subscription simply log into your ShopWP account and follow the cancellation instructions provided.
Your cancellation will take effect at the end of your current subscription term.
Cancelling your ShopWP subscription will not break the plugin. You can continue using the plugin but you won’t receive plugin updates or customer support without an active subscription.
❇️ Discount Pricing
Any discount prices or promotions that are applied to your subscription will only be valid for the first term. Subsequent renewals will be charged at the regular, non-discounted rate unless otherwise stated.
👨💻 Updating Payment Information
You can easily update your credit card information or change your payment method by logging into your ShopWP account and navigating to the “Subscriptions” section.
Please ensure that your payment information is always up to date to avoid any disruptions in your subscription.
If you have any questions or need further assistance with refunds, payments, or subscription management, please don’t hesitate to contact our support team. We’re here to help!