We offer a full 7 day refund policy on all initial purchases regardless of tier. Refunds do not apply to upgrades, renewals, or monthly plans.
Just send us an email with your name and license key to let us know that you’d like a refund. Once you let us know, the refund should take 5-10 business days to process.
We're excited to help. What do you need?
Solutions to the most common plugin issues (including syncing problems) can be found in our extensive plugin documentation.
If you need more help, we have a private Slack channel for Pro customers only. We're online M-F 9am-4pm CST to help solve any issues you have.
Have a general plugin question? Send us an email at hello@wpshop.io
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