Plugin FAQ

1. Using the default pages “yourwordpresspage.com/products” and “yourwordpresspage.com/collections“
2. Shortcodes [wps_products] and [wps_collections]
3. Programmatically through the plugin’s WP_Shopify class

Technically yes but it has been discontinued.

Shopify has instead moved attention to their Buy Button which is an open-source library that allows you to embed products with snippets of HTML and JavaScript. The main drawback to this is that Shopify uses iFrames for the embeds which limit the ability for layout customizations.

WP Shopify instead uses a combination of the Buy Button and Shopify API to create an iFrame-free experience allowing you to sync Shopify data directly into WordPress. We also save the products and collections as Custom Post Types which unlocks the native power of WordPress.

We’ve gone to great lengths to ensure we’ve conformed to all the SEO best practices including semantic alt text, Structured Data, and indexable content.

Absolutely! Using WP Shopify doesn’t prevent you from using Shopify on other platforms like Facebook or using the main Shopify CMS.

Only if you wish to do any kind of large customizations. Everything will work out of the box but you’ll need to know basic CSS and WordPress functions to change various things.

WP Shopify has been tested successfully with 1300 products.

Absolutely! In fact, this is our recommended plan if your intention is to sell solely on WordPress.

Absolutely! If you find any theme-related incompatibilities let us know at hello@wpshop.io and we’ll be sure to fix them ASAP.

Unfortunately no. We rely on the main Shopify API which doesn’t expose third-party app data. However with that said, the functionality in many of the Shopify apps can be reproduced by free and premium WordPress plugins.

We offer a full 7 day refund policy on all initial purchases regardless of tier. Refunds do not apply to upgrades or renewals.

Send us an email with your name and license key to let us know that you’d like a refund. Once initiated, the refund should take 5-10 business days to process.

We do not offer refunds when purchases are made with discount codes.

The entire list of Pro features can be found here.

Yes, every license key needs to be renewed annually to continue receiving plugin updates and dedicated support. By default, this will happen automatically via the subscription.

However if you do not wish to have your subscription renew, either cancel within your WP Shopify account or contact us via email directly before your renewal date.

Absolutely! The shortcodes we provide give you the option of filtering and sorting to your desire. You can also take more control and call the WP Shopify API directly to display only what you want.

More information on WP Shopify shortcodes can be found here.

Here are few things you can try:

1. WP Shopify requires your products to have the Buy Button and Online Store sales channels set. You can set these by following this guide.
2. If you have your Shopify store already connected to WordPress, check that the products have actually been added by going to WP Shopify – Products

Yes, as long as the connection to Shopify remains active and your WordPress domain is publicly accessible.

We currently don’t provide out-of-the box search functionality. However because the products and collections are saved as custom post types, any existing WordPress plugin that provides search functionality should work just fine.

Shopify implements a 100 variant limit for any given product. This limit can’t be raised for any account or plan.

A true customer account feature is something we’re actively working on and plan to roll out in a future update.

Technically you can do it now, however it will take a bit of custom development work. You could create a WordPress user and tie it to a order ID via the order paid Webhook. Then you would need to figure out a way to save that data either in the post_meta table or some kind of custom table.

The add to cart buttons will only appear on the product single page by default. If you’d like to show them on the /products page you can use the “wps_products_show_add_to_cart” filter like this.

function wps_products_show_add_to_cart_callback() {
   return true;
}

add_filter( 'wps_products_show_add_to_cart', 'wps_products_show_add_to_cart_callback' );

More information on WP Shopify hooks can be found here.

Unfortunately WP Shopify does not currently handle customer accounts. However this is a feature we’re actively working on and plan to roll out in a future update.

The initial sync may take up to 5 minutes depending on the size of your store and speed of your internet connection. If you have over 1000 products you can expect the sync to take around 3-5minutes. We’re actively working to make this faster.

In the meantime you can speed things up by checking the “Use titles for alt attributes” option under WP Shopify – Settings. This will use the product’s title for image alt text instead of the direct value within Shopify.

No. WP Shopify currently only provides one-way syncing of Shopify to WordPress. We’ll be rolling out two-way syncing in a future update.

You can find a full list of system requirements for WP Shopify on our dedicated docs page.

To remove a hook, you must first get the WP Shopify Hooks instance. Then you must pass an array as a secondary parameter containing the hooks instance along with the name of the hook. Like this:

$WPS_Hooks_Instance = WP_Shopify::Hooks();

remove_action('wps_cart_checkout_btn', [$WPS_Hooks_Instance, 'wps_cart_checkout_btn']);

WP Shopify was built with customizations as the first priority. We’ve ensured that almost everything has a corresponding hook allowing you to change things quickly and easily.

We’ve also saved the Shopify data into separate WordPress tables giving you the option of doing completely custom front-end work yourself.

If you know rudimentary CSS and can handle adding actions / filters to your functions.php file then you’ll be able to customize basically everything.

A full list of hooks can be found here.

You can find a complete version history and changelog here: changelog

WP Shopify has been on the market since June of 2017.